Shipping Policy

Effective Date: 19 June 2026

Thank you for shopping with Pamskie. This Shipping Policy explains how we process, ship, and deliver orders placed through https://pamskie.com.

By placing an order with us, you agree to the terms outlined below.

1. Order Processing

All orders are subject to review and acceptance.

Orders are typically processed within 1–5 business days after payment has been successfully received.

Processing times may be longer during:

  • Holidays

  • Sales events

  • High-volume periods

  • Product launches

  • Unforeseen circumstances

Orders are not processed, shipped, or delivered on weekends or public holidays.

2. Shipping Destinations

Pamskie currently ships to customers in multiple countries worldwide.

Shipping availability may vary depending on destination, carrier restrictions, and local regulations.

We reserve the right to restrict shipping to certain locations at any time.

3. Shipping Times

Estimated delivery times begin once an order has been processed and dispatched.

Estimated delivery times:

United Kingdom

  • Standard Shipping: 3–7 Business Days

Europe

  • Standard Shipping: 5–12 Business Days

International

  • Standard Shipping: 7–21 Business Days

Delivery estimates are provided for guidance only and are not guaranteed.

Actual delivery times may vary due to customs processing, carrier delays, weather conditions, or other factors beyond our control.

4. Shipping Costs

Shipping fees are calculated at checkout based on:

  • Delivery destination

  • Package weight

  • Shipping method selected

Any applicable shipping charges will be displayed before completing your purchase.

From time to time, we may offer free shipping promotions subject to specific terms and conditions.

5. Order Tracking

Where available, tracking information will be provided via email once your order has been dispatched.

Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

6. Customs, Duties, and Taxes

International orders may be subject to:

  • Customs duties

  • Import taxes

  • VAT

  • Brokerage fees

  • Other government-imposed charges

These fees are the responsibility of the customer unless otherwise stated.

Pamskie has no control over customs charges and cannot predict what these fees may be.

Failure to pay customs fees may result in delays, returns, or disposal of shipments by customs authorities.

7. Incorrect Shipping Information

Customers are responsible for ensuring that shipping details are accurate and complete.

Pamskie is not responsible for delays or failed deliveries caused by:

  • Incorrect addresses

  • Missing information

  • Refused deliveries

  • Customer errors during checkout

If an order is returned to us due to incorrect information, additional shipping charges may apply before the order can be resent.

8. Lost, Delayed, or Stolen Packages

Once an order has been handed to the shipping carrier, delivery is managed by the carrier.

Pamskie is not responsible for delays caused by:

  • Shipping carriers

  • Customs authorities

  • Weather conditions

  • Transportation disruptions

  • Force majeure events

If your package appears lost, please contact us and we will make reasonable efforts to assist with carrier investigations.

Packages marked as delivered by the carrier but reported as missing may require the customer to contact the carrier directly.

9. Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery.

Please include:

  • Your order number

  • Photographs of the damaged item(s)

  • Photographs of the packaging

We will review the issue and determine an appropriate resolution.

10. Split Shipments

In some cases, items within the same order may be shipped separately.

If this occurs, you will receive separate tracking information where available.

Additional shipping charges will not be applied for split shipments initiated by Pamskie.

11. Shipping Delays

Delivery dates are estimates only.

Pamskie shall not be liable for delays resulting from circumstances beyond our reasonable control, including:

  • Natural disasters

  • Severe weather

  • Customs inspections

  • Carrier disruptions

  • Strikes

  • Government actions

  • Public health emergencies

12. Order Refusal or Non-Collection

If a shipment is refused, abandoned, or not collected by the customer, any return shipping fees, customs charges, or related costs incurred may be deducted from any eligible refund.

13. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Pamskie Ltd
Company Number: 16704904

Website: https://pamskie.com

Email: support@pamskie.com